How to Request Deletion

To request deletion of your account, email info@kleeser.com with the subject line "Delete My Account" from the email address or phone number associated with your account. We process deletion requests within a few business days.

What Gets Deleted

Once your request is processed, we delete your account login, your Klient or Kleaner profile, your saved addresses, and your push notification settings.

What We Retain

(a) Job/booking history and in-app messages tied to completed jobs, kept for the other party's records and dispute resolution.

(b) Payment and transaction records, kept per standard financial recordkeeping and tax requirements.

(c) Fraud-prevention and audit logs, kept for security and legal compliance.

These records are retained even after your account is deleted, as permitted by applicable law.

Questions

If you have questions about deleting your account, please email us at info@kleeser.com.